Quick Contact

News

• 3 Auto Dealer Tactics the Overhaul Missed: By RON LIEBER
• CONSUMER WATCH: The downside of voluntary repossession
• Misrepresentation costly for Norfolk dealership
• USED-VEHICLE PURCHASE
• J. Smith v. Casey Chevrolet, Circuit Court of Newport News, Virginia:
• Charlie Falk Auto Wholesale, Inc. Pays Judgments
• CONSUMER WATCH: Looking for options in tough cases
• Consumer Watch: Couple gets some relief in warranty case
• Dealership Found Guilty of Fraud, Jury Awards Punitive Damages

more >

Case Results

• Auto Fraud
• Richmond Dealer Guilty of Fraud, Punitive Damages Awarded

Awarded: $34,000 in punitive damages

• Dealership Found Guilty of Fraud in Sale of BMW
• CAR DEALER ORDERED TO PAY $140,000 + FOR FRAUD, CLAIMS POVERTY
• Charlie Falk Auto Wholesale, Inc. Pays Judgments
• Settled Case - Auto Fraud
• Settled Case - Prior Wreck Auto Fraud
• Automobile Fraud
• Auto Fraud - Settled Case
• Car Dealership Pays Over $114,500 For Fraud In Selling Wrecked Vehicle

Awarded: Over $114,500

• Misrepresentation costly for Norfolk dealership

Awarded: $114,400

• Auto Fraud Case Results

more >

Frequently Asked Questions

Q: What can I do if the dealership contacts me after the sale, and wants me to re-sign the paperwork, or bring the vehicle back because the financing could not be worked out, all after being told that it was a “done deal”?

A: When a dealership and the consumer agree upon terms, the contract is signed, insurance is purchased, temporary tags are issued or permanent tags are transferred from a trade vehicle, and the vehicle is driven off the lot by the new owner, the sale is complete. There is a common trend in the industry called a “spot delivery” or “yo-yo sale," where the dealer “spots” the vehicle to the consumer, congratulating the consumer, and then attempts to “pull back” or rewind the deal like a yo-yo after failing to obtain the financing that they assured the consumer was complete at the time of the sale. When the dealer contacts the consumer about a change in terms or requests that the consumer come up with a larger down payment, or co-signer, and re-sign the contract, the consumer should advise the dealership that they have a done deal, and, in the event that the vehicle is re-possessed by the dealership, which is referred to as the act of conversion, the consumer’s rights have been violated and the consumer should contact The Consumer Law Group at 804-282-7900 immediately.